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Legal

Privacy policy

How Globalink Trade processes personal data under Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act.

Data controller

Globalink Trade, Société à responsabilité limitée (SARL), a French limited liability company, share capital EUR 20,000 (fixed), registered office 22 rue Pierre Curie, 50120 Cherbourg-en-Cotentin, France, SIRET 989 205 844 00016, intra-community VAT number FR29 989 205 844. Data protection contact: family@miladyandco.com, 22 rue Pierre Curie, 50120 Cherbourg-en-Cotentin, France.

Data collected

  • Order data: name, delivery and billing address, email, telephone.
  • Basket and account data needed to process a purchase.
  • Trade enquiries: company, contact name, business email, country, business type, ranges, formats, estimated volume, message.
  • Newsletter: email address, where you have subscribed.
  • Technical data strictly necessary to operate and secure the site.
  • Payment data is collected directly by our payment providers and is never stored by us.

Purposes and legal bases

  • Processing and delivering orders — performance of the contract (Art. 6(1)(b)).
  • Answering trade and contact enquiries — legitimate interest, or pre-contractual steps (Art. 6(1)(b) and (f)).
  • Newsletter — consent (Art. 6(1)(a)), withdrawable at any time.
  • Accounting and invoicing obligations — legal obligation (Art. 6(1)(c)).
  • Audience measurement — consent only, never set before opt-in (see the cookies page).

Retention

Order and invoicing records are kept for the statutory accounting period of ten years. Enquiry and prospect data are kept for three years from the last contact. Newsletter data: until you unsubscribe. The record of your cookie consent choice is kept for six months.

Recipients and processors

Data is shared only with the providers needed to run the shop: the e-commerce platform and hosting provider, the payment providers (Stripe, PayPal), the carriers used for delivery, and the email provider used to answer you. Each acts on our instructions and only for those purposes.

Your rights

You have the right of access, rectification, erasure, restriction, portability and objection, the right to withdraw consent at any time, and the right to give instructions on the fate of your data after death. To exercise them, write to family@miladyandco.com. Proof of identity may be requested.

Supervisory authority

You may lodge a complaint with the CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France — cnil.fr.

Cookies

Cookie categories and your choices are set out on the cookies page. No non-essential cookie is set before you consent.